Terms & Conditions

GENERAL All orders are accepted on the terms, conditions and exclusions herein contained. These terms, conditions and exclusions (either taken as a whole or in any part or individually) shall not be varied, nor shall their application to any order be excluded or limited in any way whatsoever, except as agreed by us in writing, all special requirements with regard to printing, marking, labelling, packing, cresting etc. must be agreed in writing. Any additional work will be charged at our standard rates unless such work is included in a Contract. ‘The Company’ shall mean Click Supplies Ltd., and ‘the Purchaser’ shall mean the other party in the offer, quotation or contract. Transactions are made at the discretion of the Company. Web Site errors and omissions are subject to correction without notice and are made without any company liability, consequential loss or otherwise to any party.

PRICE Prices quoted are those ruling at the time of ordering, and may be subject to revision if increases in cost or other circumstances arise. We reserve the right to change our current price list without notice. Prices quoted exclude Value Added Tax, Sales Taxes or any similar Taxes, which will be charged additionally to the Purchaser at the rate ruling on the date of despatch.

TERMS OF DELIVERY:  Dates for delivery are given in good faith and as accurately as possible, but are not guaranteed. We shall be under no liability whatsoever for any delay in performance of any order by reason or in consequence of force majeure or of any matter or thing outside our control. We shall have the right to despatch any portion of the goods ordered and be entitled to invoice the customer for such despatched portion so that for the purposes of payment each portion shall be deemed to be a separate contract and may be invoiced separately. Should the Purchaser notify us of inability to receive or store goods ordered or should the Purchaser fail to give us adequate delivery instructions when required, the goods will be stored at the Purchaser’s risk and expense. We shall be entitled to supply the goods immediately upon receipt of the Purchaser’s order or as soon thereafter as we think fit, irrespective of any date that may be specified for delivery thereof. Where the Purchaser orders goods for delivery by instalments each delivery shall constitute a separate contract and the Purchaser shall not be entitled to refuse to take delivery of or refuse to pay for any instalments on the grounds that a previous instalment was defective or otherwise. Unless we otherwise agree in writing our carriage terms are as quoted on confirmation of order. The cost of delivery of goods below any minimum value will be charged to the Purchaser at our discretion. It is the purchasers responsibility to facilitate receipt of deliveries, and the purchaser will be liable for any additional cost incurred by the company in the event of delivery having to be rescheduled.

PROPERTY IN GOODS Until the Company has been paid in full by the Purchaser for goods supplied by the Company, such goods remain the property of the Company although the risk therein passes to the Purchaser at the time of delivery subject to the provisions in Clause NOTIFICATION OF LOSS OF, OR DAMAGE TO, OR NON DELIVERY OF GOODS herein relating to storage of goods at the customer’s expense. and the Purchaser shall indemnify the Company against any loss or deterioration thereof or damage thereto, and without prejudice to any other remedies. The Company may repossess any goods that have not been paid in full, at any time from the Purchaser, and for that purpose the Company, its agents and servants may enter any premises upon which the goods are situated. In the event of the Purchaser reselling any goods delivered to it by the Company before the Company has been paid in full, such part of the proceeds of such resale as are equivalent to the price at which the goods were invoiced to the Purchaser by the Company shall be held by the Purchaser on trust for the Company and shall be placed by the Purchaser in a separate account so as to be identifiable as being in the beneficial ownership of the Company. Further, the fact that property in the goods remains the Company’s until the price has been paid in full shall not prevent the Company from maintaining an action against the Purchaser for the price of the goods.

NOTIFICATION OF LOSS OF, OR DAMAGE TO, OR NON DELIVERY OF GOODS Claims for damage to or loss of goods in transit must be submitted in writing both to us and to the carrier (if appropriate) as follows: a) In the case of non-delivery of the whole of any consignment or of any separate packing forming part of consignment - within 3 days of the date of shown on the invoice or advice note (whichever is the earlier) b) In the case of damage to or partial loss of the goods or shortages from packages - within three days of delivery. The goods received must have been signed for as damaged or incomplete. Failing this, we shall not be liable in respect of any such claim and the goods shall be deemed to have been delivered in accordance with the contract, complete and in a satisfactory condition. In no case shall the Company’s liability in respect of claims for damage to or loss of goods in transit extend beyond an obligation either to repair or replace free of charge any such goods or (the election to be the Company’s alone) to pay to the Purchaser up to the invoice price of the goods in respect of which a claim is made, and in neither event shall the Company be liable for consequential loss, damage or expense howsoever arising.

GOODS DESPATCHED Goods despatched may not be returned unless prior agreement has been made by the Company. Agreement to return must be requested form the company within 14days of despatch date. Where the Purchaser has incorrectly ordered goods, the Company reserves the right to charge a 15% handling charge to cover clerical and other expenses. All goods being returned must be properly packaged, labelled correctly, and returned to the Company carriage paid. Any damage on returned goods shall be the responsibility of the Purchaser. All returned goods must be in an appropriate condition for resale. No split packs or broken packaging will qualify for return. The company will not knowingly supply goods on approval terms unless agreed before despatch. In the event of such approval terms being agreed any resultant invoice will be dated as the date of the first despatch. Approval terms will only be extended to long term account holders.

PAYMENT Unless otherwise agreed in writing, payment shall be made at the total invoice value, without any deductions, upon receipt of a pro-forma invoice or by supported credit card at time of web ordering. Failure by the Purchaser to make payment within 30 days for date of invoice shall entitle the company to suspend any outstanding deliveries, and or to cancel any contract so far as it remains unperformed. Purchasers who are registered account holders with the company may be extended credit facilities of 30 days from the date of invoice. Payment represents cleared funds in a bank account identified by the company. In the absence of payment by the required date the company may charge interest on overdue amounts at a rate of 5% above Bank of England base rate. The company will also be entitled to place the debt in the hands of a debt collection agent with all associated costs and fees being the liability of the customer.

WARRANTY AND EXCLUSIONS a) We undertake that the goods delivered to the Purchaser will be of the described specification and the Company’s duty to the Purchaser relating to the quality of the goods delivered shall be limited wholly and exclusively to the duty to deliver goods of the aforesaid quality and technical specification.

b) The application and use of the goods is the absolute responsibility of the Purchaser. Any advice and information provided by the Company, whether verbally, in writing or by way of trials or tests, is given without warranty and the Purchaser shall be deemed to have carried out his own tests to ensure the suitability of the goods for his intended purposes. The Purchaser shall be deemed to have placed no reliance on any advice, information or data provided by us.

c) The Purchaser must give us immediate written notice containing full particulars of any claim that the goods are not of the proper quality to enable the company to investigate the complaint before the remainder of the consignment of goods is used or returned to us. We shall not be liable for any defects in quality in the absence of such immediate notification and, in any event, our liability hereunder or in the case of any other breach of contract or misrepresentation shall be strictly limited to the invoice price of the goods proved. d) Warranty periods and terms shall be limited to those that are offered by the individual manufacturer of the goods. e) Warranty and Service agreements are offered by manufactures and not by Click Supplies Limited. f) It is the responsibility of the purchaser to register with the manufacturer for warranty and service cover.

CONTRACTS NOT ASSIGNABLE This Contract is between the company and the Purchaser as principals, and is not assignable without written consent of the company.

INDEMNITY AGAINST INFRINGEMENT OF PATENTS AND RIGHTS the Purchaser indemnifies us against all damages, penalties, costs and expenses to which we may be liable as a result of work done or goods supplied in accordance with the Purchaser’s specification which involves the infringement of any letters of patent, registered design, intellectual property rights, proprietary process or otherwise.

INSURANCE The Company do not accept any liability for consequential loss.

DELIVERY: To UK Mainland South of a line drawn between Dumbarton and the northern suburbs of Aberdeen. All orders confirmed by 17.00 hrs on a working day will be delivered to this area within one working day, unless otherwise advised. Large items such as furniture may take up to 3-7 working days. 

Delivery North of the line detailed above and all Islands: will be made as soon as reasonably possible. Dispatch will be made in accordance with our normal standard. Delivery timescales will therefore depend on remoteness and the availability of delivery agencies. The company will advise the purchaser of the delivery schedule issued by the carrier. All deliveries to this area will attract a charge equivalent to the cost of carriage to the Purchasers Delivery Address. This cost will be invoiced separately and constitute a separate sales contract requiring payment by return.

FREE DELIVERY is restricted to orders where the net price of the goods is more than £40. All orders on or below £40 net will be charged a delivery fee of £7.70+ VAT

GOVERNING LAW These Terms and Conditions shall be governed by the laws of Scotland and the Purchaser agrees to submit to the jurisdiction of the Scottish Courts.

While the office will be closed on these dates orders can still be placed online and will be processed but may take an extra day to deliver depending on staff cover.